FAQ

FAQ - Star-Networks

1. What languages are supported on Star-Networks?
We support multiple languages, including English, Chinese, and Korean. You can switch the language on the website to enjoy your preferred language for dramas, series, and movies.

2. What type of content can I find on Star-Networks?
Star-Networks offers a wide range of content, including Chinese, Korean, English dramas, TV shows, series, and movies from various countries. We have a rich library of content across multiple genres like action, drama, romance, sci-fi, and more.

3. What subscription plans are available?

  • Basic Plan

    • 7 Days Access
    • Access to all content

  • Premium Plan

    • 1 Month Access
    • Access to all content + priority support

  • Platinum Plan

    • 6 Months Access
    • Access to all content + priority support + exclusive content

  • Diamond Plan

    • 1 Year Access
    • All benefits from Platinum + additional perks

4. What payment methods do you support?

  • PayPal

    • Secure and reliable online payments

  • Bank Transfer

    • International and local bank transfers available for various countries

  • Stripe

    • Fast and secure card payments worldwide

  • Razorpay

    • Popular in India for online payments

  • More Methods

    • We support over 15 payment methods for convenience

5. How can I use coupons?
Star-Networks offers special discounts through coupons. During the checkout process, simply enter your coupon code, and the discount will be applied to your subscription plan.

6. Can I view my transaction history?
Yes! You can view your transaction history by logging into your account and navigating to the "Billing History" section in your account settings.

7. How do I contact you for support?
If you need any assistance, you can contact our support team via email at support@star-networks.com or call us at (+923044385431).

8. What is your refund policy?
We offer a 7-day money-back guarantee for new subscribers. If you are not satisfied with your subscription, please contact us within 7 days of your purchase, and we will process a refund.